{"id":311,"date":"2011-03-09T10:27:10","date_gmt":"2011-03-09T15:27:10","guid":{"rendered":"http:\/\/www.steeringtheelephant.com\/?p=311"},"modified":"2013-04-01T18:36:54","modified_gmt":"2013-04-01T22:36:54","slug":"311","status":"publish","type":"post","link":"https:\/\/www.steeringtheelephant.com\/?p=311","title":{"rendered":"Call Collect? \u2013 The Analog World Works If You Know About It"},"content":{"rendered":"<p><a href=\"https:\/\/www.steeringtheelephant.com\/wp-content\/uploads\/Steering-the-Elephant8.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-thumbnail wp-image-312\" title=\"An Elephant Rider\" alt=\"\" src=\"https:\/\/www.steeringtheelephant.com\/wp-content\/uploads\/Steering-the-Elephant8-150x150.png\" width=\"150\" height=\"150\" \/><\/a>The generations at the end of the alphabet (X, Y, Z, Millennials \u2013 I know that\u2019s not a letter) of today are amazingly savvy when it comes to electronic media, technology, and ways to use them.\u00a0 This knowledge also allows them to be very self-sufficient. \u00a0When it comes to problem solving, the technology of today is at their finger tips and they know how to use it.<\/p>\n<p>When Internet service is down, and cell phones are inoperable, something interesting happens.\u00a0 A lot of them do not know what to do in order to communicate or function efficiently in a purely analog world.<\/p>\n<p>My son is by all objective criteria, a smart, level headed, problem solving, fun loving young man of 16.\u00a0 He knows what he knows, and he knows a lot.\u00a0 I am always amazed at what he knows.\u00a0 He knows songs from the late 60\u2019s, can hold his own in a political conversation with adults, built his own computer, enters writing contests, and is creative with video software. \u00a0He can thumb text with the best.\u00a0 In short, he represents his age group well in our digital times.<\/p>\n<p>Somehow, my wife and I have failed him.<\/p>\n<p>He went to Italy to celebrate the New Year with his school\u2019s choir. \u00a0Ten days in Rome, Assisi, and Florence.\u00a0 He knew his cell phone probably would not work, but he was sure he\u2019d be able to reach us through the group\u2019s Facebook page or a blog he was writing.\u00a0 He also knew that one person in his group had a world phone. No problem.<\/p>\n<p>He was gone about five days, and we had not heard from him. \u00a0The two group Facebook postings were thin, promising more to come, and no blog.\u00a0 While waiting, we went from not wanting to interfere to wondering when we would hear something to frustration and anger. \u00a0It just about ruined New Year\u2019s Eve for us.\u00a0 We had spent all that time getting him ready, saved the money for the trip, and took him to all those early morning choir practices.\u00a0 All we wanted him to do was pick up a phone and call home. \u00a0Not a difficult thing to do&#8211;so we thought.<\/p>\n<p>Finally, on day five the phone rang, and there he was.\u00a0 Before we could say anything, he apologized for how long it had taken him to phone home.\u00a0 He wanted us to know that he had been trying very hard to reach us, but:<\/p>\n<ul>\n<li>The internet service was undependable and appallingly expensive at the hotel;<\/li>\n<li>Most of the Internet Caf\u00e9s were closed during the holidays or had erratic schedules; and<\/li>\n<li>The only available cell phone worked intermittently and was in heavy demand during limited breaks.<\/li>\n<\/ul>\n<p>We wanted him to know that when faced with this in the future, he could call us <a title=\"How to make a collect phone call\" href=\"http:\/\/en.wikipedia.org\/wiki\/Collect_call\">collect<\/a>.<\/p>\n<p>This is the point where we failed him \u2013 \u201ccall us collect.\u201d<\/p>\n<p>\u201c<a title=\"Definition of Call Collect\" href=\"http:\/\/en.wikipedia.org\/wiki\/Collect_call\">What is collect<\/a>?\u201d\u00a0 \u201cHow do you do that?\u201d he asked.<\/p>\n<p>We turned to his sister who was listening in, also an international traveler herself, and asked her, \u201cDo you know how to call collect?\u201d<\/p>\n<p>\u201c<a title=\"Definition of Call Collect\" href=\"http:\/\/en.wikipedia.org\/wiki\/Collect_call\">What\u2019s collect<\/a>?\u00a0 What does that mean?\u201d<\/p>\n<p>She\u2019s as smart as he is.\u00a0 We failed her too.<\/p>\n<p>It was so simple and obvious to us because we had the experience. We did not know what they didn\u2019t know, and they didn\u2019t know what they didn\u2019t know.\u00a0 A case of misplaced anger on our part. \u00a0We assumed everyone was backward compatible.<\/p>\n<p>I have spoken to a number of adults born before 1990 and asked them what call collect means.\u00a0 Everyone knew the answer.\u00a0 I have asked the same question to those born after 1990, and they looked confused.<\/p>\n<p>There is an abundance of young, smart, technologically proficient people in our world today.\u00a0 They can do a lot with the things they know.\u00a0 It looks like they can do anything.\u00a0 But they, like all of us, are limited by the things they do not know they do not know. \u00a0We forget this sometimes because they are so talented and technologically savvy.<\/p>\n<p>So, what to do to keep from failing those important to you?<\/p>\n<ol>\n<li>Understand what they do not know,<\/li>\n<li>Help them prepare a plan B for the times when the technology disappears,<\/li>\n<li>Encourage them to seek help from more than one person and from some born before 1990,<\/li>\n<li>Trust that with a little help they can figure things out, and<\/li>\n<li>Have them watch any season of <a title=\"Video episodes\" href=\"http:\/\/www.cbs.com\/classics\/macgyver\/video\/\">MacGyver<\/a> \u2013 its free \u2013 He is amazing with a <span style=\"text-decoration: line-through;\">gel pen<\/span> ball point pen.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The generations at the end of the alphabet (X, Y, Z, Millennials \u2013 I know that\u2019s not a letter) of today are amazingly savvy when it comes to electronic media, technology, and ways to use them.\u00a0 This knowledge also allows them to be very self-sufficient. \u00a0When it comes to problem solving, the technology of today [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-311","post","type-post","status-publish","format-standard","hentry","category-communications"],"_links":{"self":[{"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/posts\/311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=311"}],"version-history":[{"count":12,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/posts\/311\/revisions"}],"predecessor-version":[{"id":682,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=\/wp\/v2\/posts\/311\/revisions\/682"}],"wp:attachment":[{"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.steeringtheelephant.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}